Shipping Policy

At My Tristan, we strive to deliver your orders as quickly as possible. Below, you’ll find detailed information about our shipping methods, estimated delivery times, and other important details.

Shipping Methods and Delivery Times

We partner with trusted carriers and shipping providers to ensure your order reaches you on time. The delivery times depend on the shipping method selected at checkout and your location:

1. CJPacket Ordinary

    • United States: 10–15 business days
    • United Kingdom: 8–14 business days
    • Canada: 10–14 business days
    • Worldwide: 8–23 business days
2. CJPacket Postal
    • United States: 15–53 business days
    • Hong Kong: 15–53 business days
    • Worldwide: 15-53 business days
3. CJPacket Sensitive
    • United States: 11–17 business days
    • Canada: 10–15 business days
    • South Korea: 13–18 business days
    • United Kingdom: 10–15 business days
    • Worldwide: 12-30 days
4. CJPacket Liquid US
    • United States: 13–28 business days
    • Puerto Rico: 28–43 business days
5. CJPacket US Remote
    • United States: 13–23 business days
6. Jewel Shipping
    • United States: 18–23 business days
7. SF China Domestic
    • Hong Kong: 7–9 business days
    • Macao: 5–6 business days
    • Taiwan: 5–6 business days
    • China Mainland: 5–6 business days

Order Processing Time

All orders are processed within 1–5 business days. During peak seasons, processing times may take longer.                                

Shipping Costs

Shipping costs vary by method and destination. Final charges are calculated at checkout.

Customs, Duties, and Taxes

For international orders, customs duties or taxes may apply based on your country’s regulations. These charges are the customer’s responsibility.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. Please allow 2–5 business days for tracking information to update.