Eligibility for Refunds or Returns
Returns or Refunds may be requested under the following conditions:
- Damaged, Defective, or Incorrect Products
- Claims must be submitted within 7 days of delivery.
- Clear photos or videos showing the issue are required.
- Delayed Delivery
- Orders exceeding the maximum estimated delivery time (based on the shipping method chosen) by more than 10 days are eligible for review.
- Non-Returnable Items
- Custom or personalized items.
- Items returned without prior authorization.
Conditions for Returns
To qualify for a return:
- Items must be unused and in their original packaging.
- Return shipping fees are the customer's responsibility unless the return is due to an error or defect.
- Shipping Costs: Shipping fees are non-refundable
Contact Us
For questions or concerns, contact us via rcmagat@gmail.com